Refund and Cancellation Policy

Refund Policy:

HTR LEARNINGS PRIVATE LIMITED operates under a strict no-refund policy.

Payments made for services are non-refundable, regardless of the circumstances leading to the cancellation or termination of services.

Cancellation of services by users does not entitle them to a refund of any kind.

In the event of termination of services by HTR LEARNINGS PRIVATE LIMITED due to user violation of terms, non-payment, or other reasons outlined in the terms and conditions, no refunds will be provided for prepaid services.

Users are responsible for understanding and acknowledging this no-refund policy before engaging in services with HTR LEARNINGS PRIVATE LIMITED.

Cancellation Policy:

Users may request the cancellation of services, but such cancellations do not entitle them to a refund.

HTR LEARNINGS PRIVATE LIMITED reserves the right to cancel services under specific circumstances, including but not limited to tutor unavailability, technical issues, or other operational requirements.

Users acknowledge that cancellation of services may occur without prior notice, and HTR LEARNINGS PRIVATE LIMITED shall not be liable for any damages or inconvenience resulting from such cancellations.

HTR LEARNINGS PRIVATE LIMITED retains the right to make adjustments to schedules and tutor assignments as necessary, even if it results in the cancellation of specific sessions or services.

Exceptions:

In exceptional circumstances, such as a proven error on the part of HTR LEARNINGS PRIVATE LIMITED, the company may, at its discretion, consider refund requests on a case-by-case basis.

Requests for refunds based on exceptional circumstances must be submitted in writing to the company's support email (support@trustudies.com), and the decision will be made at the sole discretion of the company.

Policy Acknowledgment:

By engaging in services with HTR LEARNINGS PRIVATE LIMITED, users acknowledge that they have read, understood, and agree to the terms outlined in the Refund and Cancellation Policy.